Effective Date: 15th July 2025

At MFS Holdings Inc., we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you visit our website or use our services. By accessing our platform, you consent to the data practices described in this policy.

1. Information We Collect

We collect various types of information to provide and improve our services, including:

A. Personal Information

  • Full name
  • Email address
  • Phone number
  • Billing and shipping address
  • Payment information

B. Non-Personal Information

  • Browser type and version
  • Device type and operating system
  • IP address
  • Pages visited and time spent on our website
  • Referral source

C. AI Interaction Data

When you interact with our AI chatbot, we may store chat transcripts to improve customer service, train our AI models, and ensure a seamless shopping experience.

2. How We Use Your Information

Your information helps us deliver a safe, efficient, and personalized shopping experience. We may use your data to:

  • Process payments and fulfill orders
  • Provide customer support and order tracking
  • Improve website performance and AI functionality
  • Send promotional emails, updates, or offers (only with your consent)
  • Comply with legal obligations and prevent fraudulent activity

3. Sharing Your Information

We do not sell or rent your personal data. We only share it in the following circumstances:

  • With trusted service providers for payment processing, shipping, or marketing
  • With regulatory or law enforcement agencies if required by law
  • With partners for analytics and performance improvements

4. Data Storage and Security

Your information is stored on secure servers with strict access controls. Payment data is encrypted and handled by PCI-compliant gateways such as PayPal. We implement technical, administrative, and physical safeguards to protect your personal data from unauthorized access or disclosure.

5. Your Privacy Rights

You have the right to:

  • Access or request a copy of your data
  • Correct inaccurate or outdated information
    Request deletion of your data (subject to legal and operational requirements)
  • Opt-out of marketing communications

To exercise your rights, contact us at [Insert Contact Email].

6. Cookies and Tracking Technologies

We use cookies to enhance your browsing experience, analyze traffic, and personalize content. You can control or disable cookies in your browser settings. Please note that disabling cookies may affect website functionality.

7. Third-Party Links

Our website may include links to third-party sites. We are not responsible for the privacy practices of these sites. We encourage you to read their privacy policies before providing any personal information.

8. Children’s Privacy

Our services are not intended for users under the age of 13. We do not knowingly collect data from children. If we become aware of such data, we will delete it promptly.

9. Policy Updates

We may revise this Privacy Policy from time to time. Updates will be posted on this page with the revised date. Continued use of our services means you accept any changes made.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or your data, please contact us at: [Insert contact details of business]